ShockWarehouse - Bilstein 5100 Series Shocks Review from Baltimore, Maryland
Shockwarehouse never told me my bilstein 5100s were on backorder. I had to get in touch with them to find out.
Mean while the money was taken out of my account. I was then told in 2 weeks bilstein would ship them out. Well now its been almost a month and havent heard anything. So i called again and this time after talkijg to the guy for 10 mins he tells me they are still on backorder.
So why was i told i would receive them in 2 weeks, why did you take the money out of my account, why did i have to get in touch with you to find out they were on backorder. So ends up i canceled my order. They lost a $400 sale.
The customer service is the worst. This place SUCKS i will never use them again!
Reason of review: Order processing issue.
Location: Baltimore, Maryland
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